Please note that, for current BostonSight® PROSE patients, this contact form is for inquiries to BFS in Needham, MA, only. If you are an existing patient of, or have questions for, one of our PROSE Providers, your questions should be directed to that provider. Click here for contact information for our PROSE Providers.
If you need to communicate with BFS about a medical issue, please contact the office via phone at 781-726-7337. Doctors and staff cannot respond to medical issues via email.
Please allow at least 2-3 business days for a response. If you contact us in a language other than English there may be a further delay in receiving a reply.
For BFS New Patient Inquiries, please contact New Patient Affairs at 781-726-7501, or use the contact form below.
If you are experiencing problems with your device or have questions about device insertion, removal or cleaning, please see PROSE Treatment Guide: Prosthetic Device Use and Care.
For BFS patient emergencies, please see information below the form.
BFS Contact Form
For BFS (Needham, MA) patient emergencies on weekends, holidays or after normal business hours, please call (617) 755 -5929. If you are a patient of one of our PROSE provider locations, please visit www.bostonsight.org/providers for contact information for your provider.
If you have a painful, red eye, increased discharge, loss of vision, or you cannot wait for a return phone call, please go to your local emergency room or local eye doctor. Otherwise, please leave your name, phone number and a brief message and someone will return your call. Please note that the patient emergency line is for Boston Foundation for Sight, Needham, MA, patients only. If you are not a BFS patient we will not be able to respond to your call.
Doctor Romeo Chang and Boston Eye Associates patients:
All calls to Boston Eye Associates and Romeo Chang, M.D., should be directed to: (781) 726-7333.
Boston Foundation for Sight
464 Hillside Avenue, Suite 205
Needham, MA 02494
Hours of Operation
Mon - Fri: 8:00 am - 5:00 pm
Please note that the below phone numbers are for inquiries to Boston Foundation for Sight in Needham, MA, only. For inquiries to a BostonSight® PROSE Provider other than BFS, see www.bostonsight.org/providers.
New Patient Inquiries:
Gillian Fontana - 781-726-7501
Physician Referral Hotline:
For medical professionals only
Samantha Cohen - 781-726-7476
Loren Stead - 781-726-7435
Billing and Insurance Claims:
Lynn Carter - 781-726-7505
Clinical Case Management:
Sheila Kelly - 781-726-7508
BFS Patient Emergencies:
Weekends, holidays, after hours
Boston Eye Associates:
Romeo Chang, MD - 781-726-7333